Project Manager Β· Business Analyst Β· Functional Consultant

Turning ambiguity into shipped software.

Six-plus years leading Salesforce, ERP, GRC and healthtech delivery for banking, healthcare and enterprise clients across the US, MENA and Pakistan β€” from discovery through go-live.

6+
Years in delivery
8
Platforms shipped
3
Regions: USΒ·MENAΒ·PK
30%
Fewer client issues*
Project Managementβ€’ Business Analysisβ€’ Salesforceβ€’ GRCβ€’ Agile Scrumβ€’ Product Managementβ€’ Stakeholder Managementβ€’ ERPβ€’ Project Managementβ€’ Business Analysisβ€’ Salesforceβ€’ GRCβ€’ Agile Scrumβ€’ Product Managementβ€’ Stakeholder Managementβ€’ ERPβ€’

Where a boardroom goal becomes a working backlog.

I sit at the intersection of business analysis, functional consulting and Agile project leadership. Most engagements start the same way: a client has a strategic goal, a regulated industry to navigate, and systems that don't quite talk to each other yet.

I've led complex implementations β€” from enterprise Salesforce experience clouds and HIPAA-compliant healthtech platforms, to GRC risk-and-compliance systems and Odoo ERP scaling past 25,000 employees. My job is bridging the gap between the boardroom's goals and the engineering team's backlog, then keeping that bridge standing through every sprint, audit and go-live.

Based in Karachi (GMT+5), I work async and live across US and Gulf business hours β€” equally comfortable untangling cross-system dependencies and turning a distributed team into a delivery unit that actually hits its dates.

✎ What you get

  • βœ“End-to-end ownership β€” discovery, BRDs/FRDs, sprint delivery, UAT and go-live, not just documentation.
  • βœ“Stakeholder and Agile governance across US, MENA and Pakistan time zones.
  • βœ“Requirements that survive audit β€” BRD/FRD, traceability, acceptance criteria.
  • βœ“Compliance-aware delivery for regulated industries β€” banking, healthcare.
  • βœ“Status and risk reporting that executives can actually act on.

The toolkit

Every category reflects tools and frameworks I've actually used on client engagements, plus the adjacent methods I draw on to fill gaps.

Business Analysis & Strategy
Requirements ElicitationBRD / FRD / PRD As-Is / To-Be MappingBPMN Β· DFD Β· ERD User Stories & ACTraceability (RTM) Gap & Feasibility AnalysisSWOT / PESTLE
Project Management & Execution
Project ChartersWBS RAID LogsRACI Budget & Resource PlanningCritical Path Method Vendor & SOW ManagementRisk & Change Management
Product Management
RICE / MoSCoWKano Model RoadmappingOKRs & North Star Metrics Story MappingWireframing & Prototyping Jobs-to-be-DoneDefinition of Ready / Done
Delivery Frameworks
ScrumKanbanScrumban SAFe fundamentalsPRINCE2 fundamentals WaterfallLean Six SigmaDesign Thinking
Governance, QA & Ops
Sprint CeremoniesVelocity & Burndown QA Β· SIT Β· UATRelease Management SOPs & Training GuidesChange Control Boards
Domain & Platform
Salesforce β€” Sales/Service/Experience CloudOdoo ERP (HRMS & Finance) GRC β€” RiskNucleusHIPAA-aligned HealthTech Power BI AnalyticsAI / IoT Delivery
Tools & Platforms
JiraConfluenceAsanaMonday.com ClickUpTrelloNotionMS Project SmartsheetAha!ProductboardMiro LucidchartMS VisioBalsamiqFigma Power BISQLExcel (Advanced)SalesforceHubSpot

Career, in order

Own the delivery, protect the client, ship the thing.

Functional Consultant

Sep 2024 β†’ Present
Tectonic IDC
Salesforce Sales / Service / Experience Cloud Β· US-based clients
  • Spearheaded end-to-end Salesforce implementations for US clients including Yellowstone Club and Tauck, delivering scalable web & mobile platforms on schedule.
  • Own the product backlog β€” translating stakeholder requirements into user stories, workflows and solution designs.
  • Run the full QA cycle (QA, SIT, UAT, defect resolution, release management) with distributed dev and QA teams.
  • Facilitate Agile ceremonies across time zones β€” sprint planning, stand-ups, retrospectives, client demos.
  • Support pre-sales with tailored Salesforce demos that have helped win new client engagements.
SalesforceUS clientsAgile Scrum

Project Manager

Jan 2024 β†’ Jul 2024
LN Technologies
Multi-client web/mobile delivery Β· US & offshore stakeholders
  • Increased on-time delivery by 25% while cutting project delays by 20% through proactive planning and risk management.
  • Lifted project efficiency by 15% via targeted training for a distributed delivery team.
  • Managed six concurrent client engagements, including Strong Hearts (Texas A&M University, USA) and PUDCAM.
  • Built executive dashboards and status reports that supported strategic decision-making.
HealthcareAgile Β· WaterfallUS clients

Business Analyst / Project Manager

Jun 2022 β†’ Jan 2024
Benchmatrix
GRC platform delivery Β· Pakistan, Bahrain, UAE, Qatar, Malta, Iraq
  • Delivered GRC implementations for 10 banking clients, including United Bank Limited, Sindh Bank, National Bank of Bahrain and FIM Bank Malta.
  • Reduced client-reported issues by 30% through Level 1 support and rapid configuration fixes.
  • Translated complex regulatory requirements into BRDs, FRDs/FSDs, SRS and user stories.
  • Owned client onboarding as primary point of contact; ran kick-offs and scrum ceremonies.
  • Optimized SQL queries and maintained data-flow diagrams and system architecture docs.
Banking & GRCMENAAgile Scrum

Project Manager

Dec 2021 β†’ May 2022
Excelsior Consulting
ERP & testing-portal implementation Β· National HR firm, Pakistan
  • Led ERP implementation covering 25,000+ employee records, from planning through post-go-live support.
  • Delivered a candidate testing portal enabling employers to build and run pre-hire assessments.
  • Ran process-analysis workshops to align ERP configuration with real business processes and vendors.
  • Built and executed change-management plans, including end-user training, to drive adoption.
ERPPakistanAgile Β· Waterfall

Business Analyst

Nov 2019 β†’ Nov 2021
FTI
Requirements & data-visualization projects Β· US-based clients
  • Gathered and analyzed requirements through workshops, interviews and surveys; wrote BRDs/FRDs, user stories and acceptance criteria.
  • Delivered Power BI data-visualization portals and web-scraping/data-analysis projects for US clients.
  • Validated solutions through wireframes and prototypes; ran UAT and feedback cycles with clients.
Power BIUS clientsBusiness Analysis

Selected work

Filter by what you care about, and tap the + for the full story β€” problem, solution, and what it moved.

Banking & GRCAgile ScrumPakistan & MENA

RiskNucleus GRC Platform

Fragmented spreadsheets and disconnected systems across banks meant limited risk visibility and slow, manual compliance.

+Read more

Solution

Delivered a configurable enterprise GRC platform unifying Operational Risk, Compliance, Audit, Business Continuity, Third-Party Risk, Corporate Governance and Learning Management β€” led discovery, solution design, Agile delivery, legacy migration and go-live as the liaison between execs, business users and engineering.

Key achievements

  • Delivered enterprise GRC implementations for leading banks across Pakistan and the Middle East, discovery through go-live.
  • Automated risk assessment, compliance monitoring, audit and policy workflows previously done by hand.
  • Coordinated legacy data migration and third-party integrations without disrupting live operations.
  • Ran training and change management that drove real platform adoption.
Agile ScrumSQLStakeholder ManagementChange Management
HealthcareAgile ScrumUnited States

Strong Hearts β€” HIPAA-Compliant Health Platform

Manual patient monitoring gave clinicians no real-time visibility into treatment adherence or engagement.

+Read more

Solution

Managed the full lifecycle of a Patient Mobile App, Doctor Portal, Community Platform and Admin Dashboard with Google Fit integration, coordinating UI/UX, React Native/Flutter, backend, QA and DevOps.

Key achievements

  • Digitized treatment and engagement workflows for psychologists and patients alike.
  • Integrated Google Fit for automated activity tracking and real-time progress monitoring.
  • Delivered HIPAA-aligned handling of protected health information throughout.
HIPAAReact Native / FlutterUATRisk Management
ERP & HRAgileEnterprise

Enterprise ERP Implementation (Odoo HRMS & Finance)

25,000+ employees' HR and finance data lived in spreadsheets β€” duplicated, unreportable, and invisible to leadership.

+Read more

Solution

Managed a customized Odoo ERP rollout covering HRMS, financial management, access control, reporting dashboards, legacy migration and vendor coordination.

Key achievements

  • Centralized employee and financial records for an organization of 25,000+ people.
  • Eliminated spreadsheet-based HR processes and improved recruitment/onboarding workflows.
  • Enabled real-time executive reporting and coordinated a clean legacy data migration.
Odoo ERPVendor ManagementData MigrationChange Management
SalesforceAgile ScrumUnited States

Yellowstone Club β€” Member Experience Platform

Disconnected booking systems across dining, golf, spa and events meant a fragmented member experience with no single source of truth.

+Read more

Solution

Implemented Sales, Service and Experience Cloud with a native mobile app: centralized member/guest management, reservations across all resort services, case management, push notifications, and live weather/ski data β€” integrated with TEI, Meevo, SevenRooms, GoMeddo and more.

Key achievements

  • Unified reservations across dining, golf, spa, events and outdoor pursuits into one Experience Cloud portal.
  • Automated case routing via Service Cloud, improving support response times.
  • Integrated multiple third-party booking systems while preserving existing operations.
Salesforce Experience CloudREST APIsPermission SetsUAT
SalesforceAgile ScrumUnited States

Tauck β€” Travel Management Platform

Manual coordination across bookings, itineraries and support created inconsistent customer experiences and messy data.

+Read more

Solution

Implemented and enhanced Sales & Service Cloud to manage travel packages, guided tours, bookings, itineraries, and a travel-advisor/agency partner portal, with Mariposa integration for address/phone validation.

Key achievements

  • Centralized travel and customer management across members, guests, advisors and agencies.
  • Standardized booking, itinerary and case-management workflows.
  • Improved data quality through automated address and phone verification.
Salesforce Sales CloudService CloudMariposa Integration
EdTechAgileAssessment

Moodle-Based Online Assessment Portal

Manual exams didn't scale β€” registration, assignment and integrity checks were all done by hand.

+Read more

Solution

Implemented and configured a Moodle-based portal with bulk registration, automated assessment assignment, per-question timers, auto-submission, instant scoring and an admin dashboard.

Key achievements

  • Digitized the full assessment lifecycle from registration to result publication.
  • Improved exam integrity via per-question timers and enforced deadlines.
  • Cut administrative effort with automated scoring and centralized dashboards.
MoodleSprint PlanningUAT
Healthcare Β· AI Β· IoTAgile Scrum

PUDCAM β€” AI-Powered Eye Disease Detection

Manual eye screening was slow and hard to scale, with no centralized visibility into patient outcomes.

+Read more

Solution

Delivered a mobile app paired with a Bluetooth IoT eye-scanning device, an AI analytics engine for automated detection, and an executive analytics dashboard β€” coordinating AI, IoT, mobile and backend engineers plus healthcare stakeholders.

Key achievements

  • Automated eye-disease detection via AI-powered image analysis, cutting manual diagnostic effort.
  • Enabled secure Bluetooth sync between the app and the portable scanning device.
  • Delivered executive dashboards with predictive, AI-generated health insights.
AI / MLIoTMobileData Security
Analytics & BIAgileEnterprise

CNPC β€” Power BI Executive Analytics Portal

Manually prepared Excel reports gave executives no timely, standardized view of operational performance.

+Read more

Solution

Delivered a Power BI portal with automated Excel data upload, validation, cleansing, modeling, and interactive KPI/trend dashboards with drill-down reporting.

Key achievements

  • Replaced manual Excel reporting with live, interactive executive dashboards.
  • Standardized data validation and transformation, improving reporting accuracy.
  • Surfaced operational bottlenecks and performance gaps through trend analysis.
Power BIData ModelingStakeholder Workshops

Proof of work

🎯
Salesforce Business Analyst
AshreiTech Academy
πŸŒ€
Agile Project Management
Google Β· Coursera
πŸ“Š
Business Analysis & Process Management
Coursera Project Network
🧭
Introduction to Scrum Master Profession
SkillUp
βš™οΈ
GoMeddo Foundation Certificate
GoMeddo
πŸŽ–οΈ
Lean Six Sigma White Belt
Certiprof
πŸ€–
Generative AI Overview for Project Managers
Project Management Institute
πŸ’¬
Prompt Engineering for ChatGPT
Vanderbilt University Β· Coursera
πŸ—‚οΈ
Managing Agile Scrum Projects with Jira
10Pearls University
πŸ“ˆ
Excel Fundamentals β€” Formulas for Finance
Corporate Finance Institute
πŸ—ΊοΈ
Roadmap to Product Management
10Pearls University
☁️
Salesforce Platform Basics
10Pearls University
✍️
Writing Effective User Stories
10Pearls University
πŸ§ͺ
QA Fundamentals
10Pearls University

Education

Master of Computer Science
Iqra University, Karachi
2023
Bachelor of Computer Science
Ilma University, Karachi
2020
Intermediate in Computer Science
Army Public College
2016

Let's build something that ships.

Tell me the project, the timeline, and the market β€” I typically reply within one business day.

Opens a pre-filled email in your mail client addressed to ameerhamzabhatti@outlook.com β€” nothing is sent from this page directly.

Phone+92 313 2396743
Open toRemote Β· US & MENA hours